Who we are.

Our website address is: https://dkcreationsltd.com. We are based in the United Kingdom.


What personal data we collect and why we collect it.

Contact forms.

When you use our contact form you are simply emailing us directly. The email you provide us with when filling out our contact form is stored on our server which need in order to respond to your message. We remove all unnecessary email data from the server every 30 days, We will never share this information with any other third party.

Cookies.

By clicking on our Cookie Consent banner which appears upon visiting our site, you can accept existing cookie settings or change them by clicking on the link that appears within the cookie banner.

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Purchasing items in our website store.

When you purchase an item through our online store, you are effectively purchasing as a guest. There is no option to create an account, and each purchase is dealt with as an individual transaction. So no ‘account’ information is held on our server other than the information we need to send you your order.


Who we share your data with and why.

Data we collect.

All our shipping is tracked, so when placing orders your name, shipping address, and email are required so we can pass this information onto a third party shipping company which is currently The Royal Mail, who each have their own own privacy policy for data processing.

All other data, such as financial card details, are stored within the STRIPE website. This data is secure and private. See STRIPE’s privacy policy (https://stripe.com/en-gb/privacy) for further details on how this data is used and stored.

Please bear in mind that NO method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. However, DK Creations Ltd. will not share your personal information with any other third parties. We follow industry standards on information security management to safeguard sensitive information, such as financial information, customer details, and any other personal information entrusted to us.

Mailing Lists.

We do not have a mailing list. Instead, we use social media to deliver news to our followers or subscribers. You can tailor your notifications within the social media app you are using should you wish to change how frequently you hear from us. We feel this is a much more modern approach and it does not add to the list of unwanted emails you may already receive in your inbox!


How long we retain your data.

Any personal data which you have given us when ordering through our website will be held on our server until the order has been fully processed and marked as Shipped. Every 30 days we will remove all fully processed orders only retaining any data we are obliged to keep for administrative, legal, or security purposes. This data will be stored on our own private storage media and deleted annually.


What rights you have over your data.

If you have ordered items on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us by emailing contact@dkcreationsltd.com. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


How is this Policy updated?

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any information. This Privacy Policy was last updated on the date indicated below. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.